Digital evidence checks for field teams
Capture signatures, photos, and GPS-verified records at the point of job completion. Every piece of work documented, every time.
The risk of working without evidence checks
Customer disputes are an unavoidable part of field service work but without the right evidence, they're much harder to resolve. Here's what businesses face without a reliable proof of work system:
Customer disputes
Customers claiming work wasn't completed or wasn't up to standard.
No proof of site condition
No before and after record to prove the condition of a site when you arrived.
No audit trail for complaints
No audit trail when a complaint escalates.
Delayed insurance claims
Insurance claims that stall because there's no photographic evidence.
Word against word disputes
Relying on an engineer's word against a customer's account.
Job evidence that protects your business
Clear evidence for every completed job
When work is completed, your team captures timestamped photos, a customer signature, and GPS verification. This creates a clear record of the job and helps resolve disputes, speed up invoicing, and protect your business.
- Customers claiming work wasn't completed or wasn't up to standard
- No before and after record to prove the condition of a site when you arrived
- Insurance claims that stall because there's no photographic evidence
- Relying on an engineer's word against a customer's account
The benefits of evidence checks
Speed up invoicing
When customers can see exactly what was done, they approve jobs faster and invoices go out sooner.
Protect your business
A consistent record of every job protects you in insurance claims, compliance checks, and legal disputes.
Build customer trust
Sending customers a summary with photos and a signed record of the work completed shows you take quality seriously.
Keep engineers accountable
Photo evidence and customer signatures encourage consistent, professional work and help maintain high standards.
Resolve disputes quickly
When customers question a job, clear evidence helps back up your team and resolve disputes in minutes instead of days.
Works offline
Evidence checks work in basements, rural locations, and anywhere with poor signal. Photos and signatures sync automatically when back in range.
How evidence checks work
Engineer arrives on site
Work Is completed and documented
Sign off and done
What our customers say
Why choose
RAM evidence checks?
Trusted by 23,000+ businesses
Free lifetime training
All-in-one platform
RAM has been helping businesses manage their fleets for over 20 years.
Explore more RAM Job Management features
Digital job sheets work best as part of a complete job management workflow. Here's what else RAM Job Management can do:
Job management software
Built for businesses where work happens in the field.
Keep your fleet roadworthy with automated maintenance tracking and reminders.
- Full vehicle service history accessible in one place
- Track service history digitally for every vehicle
- Set reminders based on mileage intervals or dates
Frequently asked questions about evidence checks
An evidence check is a digital record of completed work, captured at the point of job completion. It typically includes photos taken by the engineer, a digital signature from the customer, a timestamp, and GPS location data.
Together these create a verifiable, tamper-proof record that the work was carried out to the agreed standard.
Proof of delivery systems verify that a driver attended a location and delivered goods. Evidence checks go further, they document the quality and completion of the work itself, with photos, customer sign-off, and job notes. For field service businesses, evidence checks provide a more detailed record of what was actually done on site.
Yes. Digital signatures captured through our evidence checks software are legally valid. They include a timestamp and GPS location as additional verification, giving you a record that holds up in disputes and legal proceedings.
Yes. Engineers take photos directly through the app at any point during the job, before work begins, during, and on completion. Photos are timestamped and stored alongside the rest of the job record.
Immediately. As soon as an engineer submits a completed evidence check, it's available to office staff in the Klipboard dashboard. There's no waiting for paperwork to come back or data to be entered manually.
Yes. The app captures photos and signatures offline and syncs automatically when the engineer is back in range. This is useful for construction sites, underground locations, or areas with poor mobile signal.
Start capturing evidence checks on every job
Every job your team completes should have evidence behind it. With RAM, it always will.